Business Insights from Social Network Analysis
2025-12-10
Company Background
CMO Tina Lohn’s Dilemma
Three critical questions facing senior management:
The Core Problem
Follower count alone is misleading
Traditional metrics don’t reveal:
Why This Matters
Failed influencer campaigns often result from poor selection, regardless of budget size
Live Streaming Advantage
Audience Demographics
Monetization Ready
Key Finding: Network is dense with distinct super-users
Strategic Implications:
Business Opportunity
Select influencers who are well-connected within the network, not just those with high follower counts
Critical Business Insight
Network position matters more than network size
An influencer connected to other influential users has multiplier effects that raw follower count misses
Remove Misaligned Candidates
✗ Mature Content Channels
✓ Require Affiliate Status
Result: Initial filtering based on business requirements, not just network metrics
Identify True Influencers
Focus on two key dimensions:
Eigenvector Centrality (High)
Betweenness Centrality (High)
Ideal Quadrant: High Eigenvector + High Betweenness
Profile Checks for Final Selection
Genre Alignment
Content Style
Authenticity Markers
Final Selection: Choose 3 influencers from different communities
Revenue Formula (Simplified)
Revenue = Price × (Direct Reach + Indirect Reach) × Conversion Uplift
E.g.:
Influencer Fees
Product Costs
Campaign Management
Legal & Compliance
Market Positioning
Social Proof Generation
Community Development
Strategic Insight
Initial campaigns create lasting relationships that benefit future product launches
Brand Alignment Risks
Potential Issues
Mitigation Strategy
Risk Diversification
Learning Opportunities
1. Systematic Beats Intuitive
Traditional Approach (Avoid)
Network-Informed Approach (Adopt)
Business Impact:
2. Authenticity Cannot Be Faked
Case Evidence from Teaching Note
❌ Pepsi/Kendall Jenner - Tone-deaf messaging
❌ Bud Light Controversy - Poor influencer fit
❌ Genre Misalignment - Audience skepticism
✓ Successful Patterns
Business Impact: Protects brand reputation
3. Community Diversity Multiplies Reach
Strategic Rationale
Select from different network communities:
Benefits:
Business Impact: Maximum reach per dollar
4. Performance-Based Alignment
Contract Structure Recommendation
Avoid: Pure flat fee arrangements
Prefer: Hybrid performance model
Why This Works:
Business Impact: Better campaign outcomes
Bottom Line for Space Games Inc.
Influencer Marketing Success Requires:
The combination of network science and business judgment creates sustainable competitive advantage in the gaming market.